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Increased Traffic
During the holidays, consumers naturally flock to businesses and areas that have large Christmas trees for the best photo opportunities. These photos are often shared on social media, amplifying your local awareness.
Magical Atmosphere
Show your holiday spirit and provide a warm welcome for family, friends, and customers who want to gather in an atmosphere that fosters joyful Christmas traditions.
Unmatched Durability
Crafted with heavy duty materials that are designed to withstand high traffic environments, a commercial tree is an investment that will endures years of memories.
The perfect size for the perfect setting
Versatile Options for Every Space
How do you measure the height and width of each tree?
The height includes the stand and is measured from the floor to the tallest tip of the assembled tree. The width is measured from one end to the other at the widest point of the fully assembled tree (diameter).
What's the distance of the bottom branch from the floor?
That depends on how the tree is shaped, the bottom branches will be approximately 9"-14" inches from the floor.
Are The King Of Christmas trees flame-retardant?
Yes, The King Of Christmas treats all its trees with top-grade flame retardants.
Is it easy to assemble my King Of Christmas tree?
All of our trees come with instruction manuals for easy assembly. The complete unboxing and assembly process normally takes 1-2 hours, including the shaping of the branches.
Where are our products manufactured?
Our products are manufactured in China
What do I do if I am experiencing an issue with my Christmas tree lights?
Contact our customer service department at info@thekingofchistmas.com
What is a Power Pole?
For trees without the Power Pole, each of its sections' wires must be connected to one another. Trees which include the power pole, already have these wires connected. It’s a matter of simple convenience, however the quality of the trees are the same!
Do the trees widths vary?
King Of Christmas trees vary in width, depending on the style of tree. Each product page on our website offers the specific item's dimensions!
Are The King Of Christmas trees able to hang heavy ornaments?
Yes, all our trees are reinforced with steel and are outfitted to hold heavy ornaments.
How are lights attached to a pre-lit tree?
All of our lights are professionally hand-strung to minimize any appearance of wires.
What do I do if I need a broken part of my item replaced?
Your tree may be covered under our 2 year, limited warranty! Please contact our customer service team at info@thekingofchistmas.com, for further assistance.
What type of lights do you use?
Our lights are warm white LED lights, with a life expectancy of 25,000 hours. If one bulb goes out, the rest of the strand will still remain lit!
Can your trees be used outdoors?
Our trees are not meant to be used outdoors.
What does quick shape mean?
Quick shape is when the branches have memory wire and need minimum effort to shape.
Do we sell our items at any store locations?
At this time, our products are only available for purchase on the The King of Christmas website.
Am I able to change items if I already placed my order?
Kindly reach out to our customer service team at info@thekingofchistmas.com
How do your coupons work, and do you price match for sales/promotions?
Price Match: King of Christmas will price match non- seasonal deals, within 48 hours, via STORE CREDIT only. (Seasonal deals include Black Friday and Cyber Monday, which are not eligible to be price matched.)
Coupon Codes: Only one coupon code may be used per transaction. Please note, that 'loyalty points' are considered to be like that of a coupon code and are not able to be used with any additional coupon codes at checkout.
What is your return/exchange policy?
King of Christmas products (exclusions may apply**) are eligible to be returned/exchanged within 30 days of the order being delivered.
Returns/exchanges can't be made after December 20th.
Any return/exchange initiated before that date must be in transit by December 20th of that year to qualify.
Although King of Christmas offers free shipping for all products (exclusions may apply), there is a shipping fee for returns. This fee is determined per item.
For exchange orders of more or equal value, there is no shipping fee deducted.
All returns/exchanges MUST be authorized on our end, to be accepted back at our facilities.
**Unfortunately, we are not able to accept any returns that are not in its original KOC packaging.
**Any “open box” items are final sale and not eligible for return.
**We do not accept returns for trees 15ft and above.
How do I store my tree?
Our TKOC trees should be stored in its storage bag, and preferably placed back in its original packaging. Please store in a cool, dry area as any moisture or humidity may affect your tree.
How do I disassemble my tree?
When disassembling the tree, use special care when removing the sections. Please make sure that all lights have been disconnected. When removing the sections, we suggest to have two people involved, one on either side of the tree. Once disassembled, shape the branches upwards, (similar to how they looked upon arrival) and then place it into the appropriate storage.
Am I able to change the address my order was placed under?
Kindly reach out to our customer service team at info@thekingofchistmas.com
Am I able to cancel my order?
Kindly reach out to our customer service team at info@thekingofchistmas.com
What forms of payment do we accept?
Visa, Master Card, Discover, American Express
How do I return my item?
To initiate a return/exchange for multiple box orders, kindly reach out to a TKOC representative via email (info@thekingofchistmas.com).
How do I assemble and shape my tree?
You can find detailed instructions in the manual that came with your tree, as well as our instructional videos!
Is there free shipping on all The King Of Christmas trees?
Yes, we offer free shipping on all of our products *Speciality items and larger trees might have additional shipping fees.
Where do you ship to?
We currently offer shipping within the U.S.
We are also able to ship to P.O. Boxes
When will my order ship?
Orders are typically fulfilled within 24 business hours of being placed. *Unless stated otherwise on the product page on our website.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes.